Dodge Journey: SUGGESTIONS FOR OBTAINING SERVICE FOR YOUR VEHICLE
Prepare For The Appointment
If you’re having warranty work done, be sure to have the right papers with you. Take your warranty folder. All work to be performed may not be covered by the warranty. Discuss additional charges with the service manager. Keep a maintenance log of your vehicle’s service history. This can often provide a clue to the current problem.
Prepare A List
Make a written list of your vehicle’s problems or the specific work you want done. If you’ve had an accident or work done that is not on your maintenance log, let the service advisor know.
Be Reasonable With Requests
If you list a number of items and you must have your vehicle by the end of the day, discuss the situation with the service advisor and list the items in order of priority.
At many authorized dealers, you may obtain a rental vehicle at a minimal daily charge. If you need a rental, it is advisable to make these arrangements when you call for an appointment.
IF YOU NEED ASSISTANCE
The manufacturer and its authorized dealers are vitally
interested in your satisfaction. We want you to be happy
with our products and services.
Warranty service must be done by an authorized deale ...
See also:
Pump, engine oil
Removal
Fig. 275: Oil Pump & Pick-up Tube
- BOLTS
- O-RING
- PICK-UP TUBE
- BOLT
- OIL PUMP
NOTE: The oil pump pressure relief valve can be serviced by removing
the oil pan ...
DOOR LOCKS
Manual Door Locks
To lock each door, push the door lock plunger on each
door trim panel downward. To unlock the front doors,
pull the inside door handle to the first detent. To unlock
the rear doo ...
Disassembly
NOTE: Cleanliness through entire disassembly and assembly of the valve
body cannot
be overemphasized. When disassembling, each part should be washed in a
suitable solvent, then dried by comp ...

