Dodge Journey: SUGGESTIONS FOR OBTAINING SERVICE FOR YOUR VEHICLE
Prepare For The Appointment
If you’re having warranty work done, be sure to have the right papers with you. Take your warranty folder. All work to be performed may not be covered by the warranty. Discuss additional charges with the service manager. Keep a maintenance log of your vehicle’s service history. This can often provide a clue to the current problem.
Prepare A List
Make a written list of your vehicle’s problems or the specific work you want done. If you’ve had an accident or work done that is not on your maintenance log, let the service advisor know.
Be Reasonable With Requests
If you list a number of items and you must have your vehicle by the end of the day, discuss the situation with the service advisor and list the items in order of priority.
At many authorized dealers, you may obtain a rental vehicle at a minimal daily charge. If you need a rental, it is advisable to make these arrangements when you call for an appointment.
IF YOU NEED ASSISTANCE
The manufacturer and its authorized dealers are vitally interested in your satisfaction. We want you to be happy with our products and services. Warranty service must be done by an authorized deale ...See also:
Description, Diagnosis and Testing
DESCRIPTION
The inner joints of both half shaft assemblies are tripod joints. The outer
joints of both assemblies are Rzeppa
Joints. The tripod joints are true constant velocity (CV) joint assembl ...
Resistor, blower motor, rear
DESCRIPTION
Fig. 62: Rear Blower Resistor
A blower motor resistor is used on this model when equipped with the manual
temperature control (MTC) rear
heating-A/C system. Models equipped with the ...
Description
The parking brake consists of the following components:
Foot-operated parking brake lever *
Cables (front, left rear, right rear)
Cable equalizer
Caliper with Integral Parking Brake (IPB)
...