Dodge Journey: SUGGESTIONS FOR OBTAINING SERVICE FOR YOUR VEHICLE
Prepare For The Appointment
If you’re having warranty work done, be sure to have the right papers with you. Take your warranty folder. All work to be performed may not be covered by the warranty. Discuss additional charges with the service manager. Keep a maintenance log of your vehicle’s service history. This can often provide a clue to the current problem.
Prepare A List
Make a written list of your vehicle’s problems or the specific work you want done. If you’ve had an accident or work done that is not on your maintenance log, let the service advisor know.
Be Reasonable With Requests
If you list a number of items and you must have your vehicle by the end of the day, discuss the situation with the service advisor and list the items in order of priority.
At many authorized dealers, you may obtain a rental vehicle at a minimal daily charge. If you need a rental, it is advisable to make these arrangements when you call for an appointment.
IF YOU NEED ASSISTANCE
The manufacturer and its authorized dealers are vitally
interested in your satisfaction. We want you to be happy
with our products and services.
Warranty service must be done by an authorized deale ...
See also:
Removal
Fig. 35: Removing/Installing Halfshaft Nut
NOTE: Rear suspension and drivetrain design require this procedure to
be performed
on a "drive-on" hoist, as the front and rear suspensi ...
Removal
BEVERAGE COOLER
WARNING: Disable the airbag system before attempting any steering
wheel, steering
column, or instrument panel component diagnosis or service. Disconnect
and isolate t ...
Fluid
Diagnosis and Testing
BRAKE FLUID CONTAMINATION
Indications of fluid contamination are swollen or deteriorated rubber parts.
Swelling indicates the presence of
petroleum in the brake fluid.
To ...
