Dodge Journey: SUGGESTIONS FOR OBTAINING SERVICE FOR YOUR VEHICLE
Prepare For The Appointment
If you’re having warranty work done, be sure to have the right papers with you. Take your warranty folder. All work to be performed may not be covered by the warranty. Discuss additional charges with the service manager. Keep a maintenance log of your vehicle’s service history. This can often provide a clue to the current problem.
Prepare A List
Make a written list of your vehicle’s problems or the specific work you want done. If you’ve had an accident or work done that is not on your maintenance log, let the service advisor know.
Be Reasonable With Requests
If you list a number of items and you must have your vehicle by the end of the day, discuss the situation with the service advisor and list the items in order of priority.
At many authorized dealers, you may obtain a rental vehicle at a minimal daily charge. If you need a rental, it is advisable to make these arrangements when you call for an appointment.
IF YOU NEED ASSISTANCE
The manufacturer and its authorized dealers are vitally
interested in your satisfaction. We want you to be happy
with our products and services.
Warranty service must be done by an authorized deale ...
See also:
Diagnosis and testing
COMMON PROBLEM CAUSES
The majority of transaxle malfunctions are a result of:
Insufficient lubrication
Incorrect lubricant
Misassembled or damaged internal components
Improper operation
...
Diagnosis and testing
BATTERY
The battery must be completely charged and the terminals should be properly
cleaned and inspected before
diagnostic procedures are performed. See Cleaning for the proper battery
cleaning ...
Adjustments
ADJUSTMENT
The right and left support assemblies are slotted to allow for right/left
drive train adjustment in relation to drive
shaft assembly length.
Check and reposition right and left engin ...
