Dodge Journey: SUGGESTIONS FOR OBTAINING SERVICE FOR YOUR VEHICLE

Prepare For The Appointment

If you’re having warranty work done, be sure to have the right papers with you. Take your warranty folder. All work to be performed may not be covered by the warranty. Discuss additional charges with the service manager. Keep a maintenance log of your vehicle’s service history. This can often provide a clue to the current problem.

Prepare A List

Make a written list of your vehicle’s problems or the specific work you want done. If you’ve had an accident or work done that is not on your maintenance log, let the service advisor know.

Be Reasonable With Requests

If you list a number of items and you must have your vehicle by the end of the day, discuss the situation with the service advisor and list the items in order of priority.

At many authorized dealers, you may obtain a rental vehicle at a minimal daily charge. If you need a rental, it is advisable to make these arrangements when you call for an appointment.

    IF YOU NEED ASSISTANCE
    The manufacturer and its authorized dealers are vitally interested in your satisfaction. We want you to be happy with our products and services. Warranty service must be done by an authorized deale ...

    See also:

    Removal
    BULB Each rear lamp unit for this vehicle consists of two pieces. An outer rear lamp unit that is secured at the rear of each quarter panel includes bulbs for the park (or tail) lamps, the brake ( ...

    Tray, battery
    DESCRIPTION The battery is placed and secured in a stamped steel battery tray. The battery tray is located in the left front side of the vehicle, just ahead of the left front wheel and tire assemb ...

    EMISSIONS CONTROL SYSTEM MAINTENANCE
    The Scheduled Maintenance services listed in bold type, must be done at the times or mileages specified to ensure the continued proper functioning of the Emissions Control System. These, and all ot ...

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